Find a bike, pay with confidence, get delivered.
1. Buy now keeps your money safe.
Pay with Buy now and TradeSafe, an independent escrow service, holds your money (escrow means they keep it until you have the bike). The seller is paid once you accept the item, or automatically when TradeSafe's inspection window ends if you haven't raised an issue. There's no buyer fee: you pay the listed price, plus shipping if you choose delivery.
2. Sellers who take Buy now payments are checked.
They complete an ID and bank check with TradeSafe before they can be paid. Look for the verified-seller tick.
3. Our team checks new listings.
Every new listing gets a review shortly after it goes up, and Buy now switches on once it's approved. Anything that breaks our rules is taken down.
4. Stolen bikes get stopped.
If a seller enters a frame serial that's on our stolen-bike register, we block the listing. You can check any serial yourself, free.
5. Something wrong? Speak up before the money moves.
Click "SUBMIT ISSUE" in TradeSafe's email, or email support@crankmart.com. Either way, we'll ask TradeSafe to hold the payment while it's sorted out.
Your part: keep your chats on CrankMart, ask for extra photos (for an e-bike, the display showing the km), and if there's no Buy now button, meet somewhere public and see the bike before any money changes hands.
How escrow works on CrankMart
TradeSafe holds your payment in escrow until you accept the item, or its inspection period ends without an issue raised.
Updated 2026-10-19
Paying with TradeSafe — what to expect
Card payment via TradeSafe's hosted checkout, with 3D Secure verification.
Updated 2026-05-24
When do funds release to the seller?
Once the item arrives, TradeSafe emails you to accept it — funds release when you click. Otherwise they auto-release when the inspection window ends.
Updated 2026-10-15