Browse by topic below, or search for what you need.
New to CrankMart? Start here.
Find a bike, pay with confidence, get delivered.
List items, get verified, get paid.
Claim your shop, list stock, get paid.
How TradeSafe holds and releases your funds.
Item didn’t arrive? Damaged? Start here.
Profile, verification, banking, notifications.
Promote your listings to the front of the queue.
Spot scams and trade with confidence.
What is CrankMart?
South Africa's dedicated peer-to-peer cycling marketplace, with escrow on Buy now.
How escrow works on CrankMart
TradeSafe holds your payment in escrow until you accept the item, or its inspection period ends without an issue raised.
Why do I need TradeSafe verification?
Verification unlocks payouts. Without it, buyers can't use Buy now on your listings and can only message you.
Getting started on CrankMart: a guide for bike shops
Claim your shop page, complete your profile, list bikes and get paid through TradeSafe escrow. A quick visual guide for South African bike shops.
What is escrow? (in plain English)
A neutral third party holds your money until both sides do what they promised. No surprises.
Something went wrong — start here
The one-stop hub for every "what do I do now" question. Pick the situation and we'll route you to the right answer.
Spotting and avoiding scams
Common bike scams in South Africa, the warning signs, and how to buy and sell with care.
Find a listing, message the seller, and pay securely with escrow protection that holds your money until you receive the bike.
Create a free listing in four steps — category, details, photos and price — and it goes live to buyers across South Africa.
Yes. Listing bikes and businesses is free, and there is no buyer fee on purchases.
The buyer pays into escrow, the seller hands over or ships the bike, and the funds are released once the buyer accepts the item, or automatically when the inspection window ends without an issue raised.
Click "SUBMIT ISSUE" in TradeSafe's email, or email support@crankmart.com before then. CrankMart helps both sides first. TradeSafe holds disputed funds under its rules while the dispute is resolved; unresolved cases may require arbitration or a court decision.