Browse by topic below, or search for what you need.
New to CrankMart? Start here.
Find a bike, pay safely, get delivered.
List items, get verified, get paid.
How TradeSafe holds and releases your funds.
Item didn’t arrive? Damaged? Start here.
Profile, verification, banking, notifications.
Promote your listings to the front of the queue.
Spot scams and trade with confidence.
What is CrankMart?
South Africa's dedicated peer-to-peer cycling marketplace with built-in escrow protection.
How does buyer protection work?
TradeSafe holds your payment in escrow until you confirm delivery. The seller doesn't see a cent until you're satisfied.
Why do I need TradeSafe verification?
Verification unlocks payouts. Without it, your listings show as "Seller verification pending" and buyers can't complete checkout.
What is escrow? (in plain English)
A neutral third party holds your money until both sides do what they promised. No surprises.
Something went wrong — start here
The one-stop hub for every "what do I do now" question. Pick the situation and we'll route you to the right answer.
Spotting and avoiding scams
Red flags, common patterns, and the one rule that protects you from 95% of scams.