Questions about a transaction, a listing, or how the platform works? Send us a message — we usually reply within one business day.
Most questions are answered in the Help Centre — quicker than waiting on a reply.
Report it on the Stolen registry — it's faster than email and gets seen by other riders.
Prefer your own client? Email info@crankmart.com.
We typically reply to messages within one business day.
Most questions are answered in the Help Centre. For anything else, use the contact form or email the team directly.
Report it on the stolen-bike registry so the community can help look out for it, then contact us if you need further assistance.