Fees, payouts, and timing
What it costs, when it lands, and who pays what.
CrankMart platform fee
Zero. CrankMart takes 0% commission on marketplace sales at launch. The seller receives 100% of the sale price (less TradeSafe fees).
This may change in future as we scale. We'll announce any fee change with at least 30 days' notice and grandfather all open transactions on the old terms.
TradeSafe escrow fee
TradeSafe charges a fee for handling the escrow. This is deducted from the seller's payout — not added to the buyer's price.
The exact amount depends on the transaction value. As a rough guide for a typical marketplace sale, expect TradeSafe's fee in the low single-digit percent range. See TradeSafe's pricing page for the current schedule.
Boost fees
If you choose to boost a listing, you pay upfront via Stitch (separate from the marketplace flow). See Boost pricing.
Payout timing
For a typical successful sale:
| Step | Time elapsed | What happens |
|---|---|---|
| Buyer pays | 0 | Funds captured into TradeSafe escrow |
| Seller ships | usually 1-3 days | Item dispatched |
| Buyer receives + confirms | 1-7 days more | TradeSafe releases to seller's account |
| (Or auto-release) | 24h after delivery | TradeSafe releases automatically |
| Bank payout clears | 1-3 business days | Funds land in seller's bank |
End-to-end: typically 5-14 days from purchase to seller's bank.
What about international cards?
TradeSafe accepts SA-issued cards reliably. International cards (UK, USA, EU) usually work but may be flagged by the issuing bank as cross-border. Buyers from outside SA should check with their bank before purchase if the amount is large.